Driving Bottom-Line Results with Data and AI
Justin’s expertise in data and AI was earned through 20+ years of experience and leadership at Fortune 100 companies. Much of his experience is at Southwest Airlines, where he pioneered data-driven decision-making. At the epicenter of one of the world’s most complex industries, he carefully guided its evolution from traditional analytics and machine learning to the promise of generative and agentic AI. His technical leadership is also deeply human, building creative teams that have transformed their organizations. As with other data milestones, Justin sees the real power of AI as more than technical. At its best, it’s about making life more human, helping us solve problems we couldn’t answer before. Beyond AI, Justin is passionate about culture and its relationship to the history and systems that connect us.