AI can feel abstract until it’s tied to something real. At Southwest Airlines, it’s used to improve flight operations, support frontline staff, and help leaders make faster decisions. In this episode, Jess Carter chats with Justin Bundick, managing director of artificial intelligence at Southwest Airlines. He shares how the airline built an …

In this MobileLIVE podcast, Justin Bundick shares how organizations can embed AI into their everyday decision-making—not as a separate function, but as part of the core business workflow. He discusses why AI adoption should start with business problems, not technology, and emphasizes the need for cross-functional collaboration between tech teams and business leaders. Justin also […]